Remotizer
FAQ - Questions
 

Q. Will it work on any deadbolt?
A. The REMOTIZER Electronic Door Lock Keyless Entry System  operates all brands of single cylinder, cylindrical deadbolts. It will not work on double cylinder deadbolts. (keys on both sides) or mortise deadbolts.

Q. How long will the batteries last?
A. Four AA batteries last one year with normal use.

Q. Can it be used on all the deadbolts in the house?
A. No. It should be used on the door most frequently used. Otherwise, some doors would be locked when others would be unlocked, depending on the swing of the door(right or left)

Q. What about right and left handed doors?
A. The REMOTIZER Electronic Door Lock Keyless Entry System is set for a left hand door (lock on left viewed from inside). To change for a right hand door, simply remove the gear plug, turn the gear to the position marked and re-insert the gear plug.

Q. Will it fit on an apartment door that has three locks?
A. Apartments typically have a passage lock below, a keyed deadbolt in the middle and a keyless deadbolt above. All are spaced about 4 inches apart. The REMOTIZER Electronic Door Lock Keyless Entry System  will replace the thumbturn the keyed deadbolt below the keyless deadbolt. The existing deadbolt and screws are used so the existing keys and managers master key will still work and there is no alteration of the door.


More FAQs
1.
Is it secure to order from this site?
2. Do you keep my personal information?
3. Do you sell or trade any of my information?
4. When will my credit card be charged?
5. Has my order been shipped?
6. How do I track my order?
7. I forgot my account password. How do I retrieve it?
8. What is your return policy?
9. How do I find a product?
10. How do I navigate through the site?
11. How can I get information about your company?
12.

How do I contact you?



Answers
1. Yes. Our shopping cart processes all the information by using the latest security technology: SSL 128-bit encryption.

2. Yes, your personal information is securely stored in our Ecommerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop from us.

3. Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy.

4. Credit cards are charged at the time of the order, before the order is shipped out. You will receive notification by e-mail if the payment was approved.

5. You can check on the status of your order by clicking on Order Status or by clicking on the link on your order confirmation e-mail to review your order.

6. If a tracking number is assigned to your order, you can track the order by logging in to the Order Status and reviewing your order.

7. If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order.

8. Our return policy is available on the Terms of Sale agreement.

9. There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on 'Search' and type a search term related to what you are looking for and all corresponding results will be displayed.

10. There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the "Products" button link, you can also view informational web pages that we have set up so you can get some information on our company and our products.

11. Information about our company is available on the About Us page.

12. Our contact information is provided on our Contact Page.

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